COVID-19 Action Center Resources


COVID-19 Resource Center 


The weeks and months ahead are going to be a period of enormous challenge for our city as we battle the COVID-19 outbreak. Every one of us has a role in ensuring that those with the greatest need receive the medical, financial, and emotional support they deserve during this crisis. 

Below we have compiled a list of important information and available resources to help you find what you, your family and your friends need to weather this storm. We will continually be updating the information on this page, so please keep checking back for the latest information. 

I encourage you to sign up for the city’s text-alert systems in English and Spanish so you can receive real-time updates on the city’s COVID-19 response. New Yorkers should text COVID to 692-692 for English or COVIDESP to 692-692 for Spanish.

I know we will come through this together.  My team and I will be here supporting you every step of the way. They can be reached during business hours at (212) 928-6814 or anytime at [email protected] 


Quick Links to Information on this Page



District 7 Digital Constituent Services 


During the outbreak, my staff and I will continue to be available to you by phone or online to assist with any issues you are experiencing in-district or if you need information on how to stay safe during the COVID-19 outbreak. 

You can reach us during normal business hours at (212) 928-6814 or anytime at [email protected].

I have also set up a Digital District 7 Office page on Facebook while my office is closed to the public. I will post regular updates and information on this page concerning COVID-19 and important community updates. You can also message the page and a member of my staff—all of which will continue to work remotely—will respond as quickly as we can. You can visit our District Office Page here or send a direct message here. 


What You Need to Know about  COVID-19


What is COVID-19?

Coronaviruses are a family of viruses that cause mild illnesses like a cold to more serious illnesses like pneumonia. COVID-19 is caused by a novel (new) coronavirus. 

A novel coronavirus is a type of coronavirus that has not been previously seen in humans. The virus that causes COVID-19 is thought to spread from person to person between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. Covering coughs and sneezes with a tissue or an upper sleeve and washing hands with soap and water for 20 seconds (preferred) or using an alcohol-based sanitizer is essential in stopping the spread of respiratory viruses.

What is Social Distancing?

There is widespread community transmission of COVID-19 in New York City, meaning the sources of new infections are unknown. Everyone in New York City should act as if they have been exposed to COVID-19. That means you should monitor your health closely and stay home. 

We know the most effective way to reduce the spread of this virus is through social distancing and density reduction measures. Social distancing is deliberately increasing the physical space between people to avoid spreading illness. Staying at least six feet away from other people lessens your chances of catching COVID-19. Only go out for essential supplies and services, such as groceries or urgent medical care.

Who is most at risk for COVID-19?

  • People who are over 50 years old or who have other health conditions, including chronic lung disease, heart disease, diabetes, cancer or a weakened immune system. 
  • People with regular close contact with someone who has or could have COVID-19. This includes people who live in the same home, caretakers who work in the home or sexual partners. 

What are the symptoms of COVID-19? 

  • Fever (temperature over 100.4 degrees F or 38 degrees C) 
  • Cough
  • Shortness of breath (difficulty breathing) 
  • If you have any of these symptoms, and they are not due to a preexisting health condition like asthma or emphysema, you may have COVID-19 and you must stay home.

When to seek medical attention?

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

What should I do if I feel sick?

  • If you are sick, stay home. If you do not feel better in three to four days, consult your healthcare provider. 
  • Avoid the emergency department and other places you seek healthcare if you are not severely ill.
  • If you need help getting medical care, call 311. You can get care in NYC regardless of immigration status or ability to pay.
  • If you have family or friends who are older adults or have chronic conditions, do not visit them if you feel sick.
  • Even if you are not sick, stay home as much as you can: work from home, study from home and avoid all unnecessary interactions and events. 

How do I avoid getting sick?

  • Stay home. All New Yorkers — healthy or sick — must stay home. You should only leave your home for essential tasks, such as work (if you work for an essential business or entity), getting groceries and supplies or essential medical care. You may also leave for solitary exercise. Try to use delivery services when possible.
    • When you must go out for essential tasks or solitary exercise, keep at least six feet of distance between yourself and others.
  • Wash your hands with soap and water often for at least 20 seconds every time, or use an alcohol-based hand sanitizer.
  • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing 
  • Do not touch your face with unwashed hands 
  • Refrain from shaking hands 

New  Personal Face Mask Guidelines 

The Department of Health and Mental Hygiene has issued new recommendations that all New Yorkers wear a face covering when outside to help stop the spread of COVID-19. 

Wearing a face covering does not make you invincible!  New Yorkers still need to stay home as much as possible, especially if sick. It is essential that people continue to practice social (physical) distancing and good hand hygiene even when wearing a face-covering — including keeping 6 feet of distance between themselves and others whenever possible. A face covering is one more precaution we can take that may help stop the spread of COVID-1. For more information please click HERE. 

NYC COVID-19 Engagement Portal

DOITT has developed a portal to help guide the City’s response to the COVID-19 pandemic. The portal is available in 11 languages and allows New Yorkers to self-report COVID-19 information and will help New York City both better communicate with affected people and identify areas that may need an enhanced response. Inputs are confidential. People without internet access or who need help can call 311. Visit the NYC COVID-19 Portal HERE.

For the latest guidelines and additional information:


How to fight COVID-19 at Home


All eyes are on our hospitals right now, as they battle to save lives, but for most of us who contract COVID-19, the battle will take place somewhere else: home. You likely have many questions about this. I have prepared a FAQ guide to help guide you through this.
To find the Fighting COVID-19 at Home FAQ sheet HERE.

NY on PAUSE” Order


On March 22, Governor Cuomo signed the "New York State on PAUSE" executive order, which includes a new directive that all non-essential businesses must close in-office personnel functions The order also temporarily bans all non-essential gatherings of individuals of any size for any reason. 

***Governor Cuomo announced the “New York State on PAUSE” order will remain in place and that schools and nonessential businesses will remain closed for an additional two weeks through April 29th and that everyone is required to maintain a 6-foot distance from others in public. The Governor also announced increasing the maximum fine for violations of the social distancing protocol from $500 to $1,000.***

Businesses deemed “essential” will be allowed to remain open during this period, including:

  • Health care facilities
  • Home care for seniors, adults, and kids
  • Grocery stores, pharmacies, convenience stores & food delivery services
  • Liquor stores
  • Hardware stores
  • Businesses that deliver or ship food or groceries

***For a full list of other “essential” businesses allowed to remain open please follow this link.***

While it is highly encouraged that New Yorkers stay at home as much as possible under this order, you will be able to leave your home during this period for reasons including:

  • Tasks vital to health and safety. These include visits to pick up food at grocery stores & supermarkets or picking up takeout from restaurants and trips to the pharmacy.
  • Outdoor activity is allowed -- you can go for a walk or a jog but you must comply with social distancing requirements of keeping at least six feet between you and another person.
  • Caring for a family member or a pet - including trips to the doctor, vet or other vital appointments

For more information please follow this link. 


Food Assistance During COVID-19 Outbreak 


During this time of crisis, with the closure of many businesses, the amount of New Yorkers who need access to healthy food and supportive services will increase exponentially. We are working hard to connect people who need it most to the resources that are available to make sure no one in District 7 faces a shortage of food during this crisis.

For city-wide information, an interactive map and general information on food assistance and resources please visit the Food Bank of New York’s website. If you or someone you know has additional questions or is facing hunger or food insecurity please contact the Emergency Food Hotline: 866-888-8777.

If you have any questions or need assistance accessing food please call (212) 928-6814 or email us at [email protected]

Food Delivery Program

The City has created the GetFoodNYC food delivery program to provide food for coronavirus-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs. Sign up at the link above or call 311.

Department of Education Meal Hubs for ALL New Yorkers

To ensure everyone can access nutritious meals, the Department of Education’s Meal Hubs has expanded service to include all children and adults across the five boroughs starting on Friday, April 3.

Sites will be serving grab-and-go meal service for adults and children and no one will be turned away.  No registration or identification required. All adults and children can pick up three meals at one time. Parents/guardians CAN pick up meals without their children present. Vegetarian and halal options available at all sites.

Meal hubs will operate from 7:30 am-11:30 am for children and families and 11:30 am- 1:30 pm for adults.

The meals are distributed at local schools. To find a location, text “NYCFOOD” or “COMIDA” to 877-877 or use this location finder.

District 7 Meal Distribution Sites
J.H.S. 054 Booker T. Washington
103 West 107 Street
212-678-2861 X 1381 

P.S. 163 Alfred E. Smith
163 West 97 Street 
(212) 678-2854

P.S. 036 Margaret Douglas
123 Morningside Drive

P.S. 076 A. Philip Randolph
220 West 121 Street

P.S. 154 Harriet Tubman
250 West 127 Street

P.S. 161 Pedro Albizu Campos
499 West 133 Street

Teachers College Community School
168 Morningside Avenue 

P.S. 192 Jacob H. Schiff
500 West 138 Street

Meal Delivery for Seniors

***A Full List of Senior Food Assistance Resources is Available below in our Seniors section. Click HERE to jump to that section***

New York City’s Department for the Aging has transitioned to delivery-only meal
services for senior center users, eliminating the “grab and go” meal plan to further protect seniors.

Seniors should call their local senior center for more information if they haven’t already received meals. They can also contact Aging Connect at 212-AGING-NYC (212-244-6469) or 311.


The Supplemental Nutrition Assistance Program will continue to provide nutrition benefits for families who need help purchasing healthy food. To apply for SNAP benefits online, visit or call 718-557-1399 to have an application mailed to you.

New Yorkers can use their SNAP benefits to order online. For more info head HERE

Amazon is accepting SNAP for food deliveries. Have your Benefit Card ready and order on-line at

District 7 Food Pantries and Soup Kitchens:

Many food pantries are continuing to distribute food throughout the city. For a full list of pantries and information about services during the COIVD-19 outbreak please click HERE. Please find a list of food pantries in our area bellow:

Westside Campaign Against Hunger - 263 West 86th Street
212-362-3662 (Mobile Market at different sites must pre-register at sites)
86th Street Pantry 263 (between Broadway and West End Avenue)
Monday, 2:30-6:30pm and Tuesday- Friday: 9am-1pm 

Holy Name Food Pantry - 207 West 96th Street
212-932-8040 ext.14
Mon: 10:00am-2:00pm

Morningside Farmer’s Market - Broadway & West 110th Street
Saturday 9am-1pm. 

Community Kitchen and Pantry in Harlem - 252 West 116th Street
Food Pantry: Tues, Wed, Thursday, Saturday
Registration: Monday, Tuesday, Thursday, Friday: 3:30pm – 5:00pm, Wednesday: 11:00am – 1:00pm
Pantry Shopping: Tuesday, Thursday: 11:00am – 3:30pm, Wednesday: 1:00pm – 8:00pm, & Saturday: 11:00am – 2:00pm

The Riverside Church Food Pantry - 91 Claremont Ave. 
Tuesday-Friday 9:30 am-1:00pm

St. Joseph of the Holy Family - 405 West 125th Street
Saturdays: 8:00am-12:00pm 

St.Mary’s Episcopal Church - 521 West 126th Street
Monday: 4:30-6:00pm 

Convent Avenue Baptist Church - 425 West 144th Street
Monday-Thursday: 9am-12pm

Community League of the Heights - 508 West 159th Street
212-795-4779 or 646-299-1086
Wednesday & Saturday: 9am-11:00 am

International Pentecostal Church - 619 West 179th Street
Tuesday: 9:00am-11:00am 

District 7 Soup Kitchens:

Cathedral Community Cares:  1047 Amsterdam Avenue
Sunday: 10am-11:30am

Community Kitchen and Food - 252 West 116th Street
212-566-7855 ex. 6104
Monday-Friday: 4pm-6pm 

Broadway Community Inc. - 601 West 114th Street
212-864-6100 ext.123 
Monday, Wednesday & Friday: 12:30-2pm, Saturday: 1pm 

Heritage Health and Housing Inc - 1649 Amsterdam Avenue
Monday-Sunday: 8am-10am

Mt. Zion AME Church - 1765 Madison Avenue
Wednesday: 12p-1pm

National Council of Jewish Women - 241 West 72 Street
Wednesday: 4:30pm-5:30pm, Sunday:11:30am-12:30pm

District 7 Supermarkets:

Supermarkets, pharmacies, local grocers and bodegas are considered essential business during PAUSE and have been allowed to remain open. It is vital that while you are shopping you observe ‘social distancing” recommendations and avoid any location that is too crowded.  

Also, in an effort to protect seniors many locations are offering special hours for seniors to shop without coming in contact with other shoppers. See below for some of the Supermarkets and local grocers open in District 7:

  • Lenny’s Bagels: 2601 Broadway, (212) 222-0410
  • Absolute Bagels: 2788 Broadway,(212) 932-2052
  • Silver Moon Bakery: 2740 Broadway,(212) 866-4717
  • Westside Market: 2840 Broadway,(212) 222-3367
  • Wu + Nussbaum: 2897 Broadway, (212) 280-5344
  • The New York Basics: 1090 Amsterdam Ave, (212) 666-3744
  • Rafi Corporation: 2659 Broadway, (347) 744-0172
  • Deli 360: 360 W 110th St, (212) 678-6060
  • Duke Ellington Gourmet Deli: 934 Columbus Ave, (212) 662-3015
  • Little Gujrat Deli: 946 Columbus Ave, (212) 866-2937
  • Mario’s Gourmet Deli: 934 Amsterdam Ave, (212) 222-4470
  • Park Deli: 102 W 79th St #1, (212) 724-5425
  • Paul Saini Deli Grocery: 724 Columbus Ave, (212) 932-3030
  • Ranch Deli: 980 Columbus Ave, (212) 531-8777
  • Ranch Deli & Nightlife: 856 Amsterdam Ave, (212) 866-8770
  • West 109 Gourmet Deli: 990 Amsterdam Ave,(212) 280-7329
  • 108 Food Dried Hot Pot: 2794 Broadway, (917) 675-6878
  • Community Food & Juice: 2893 Broadway, (212) 665-2800
  • Dig: 2884 Broadway, (212) 776-4047
  • Doaba Deli: 945 Columbus Ave,(212) 222-2636
  • El paisano Mexican food: 700 Columbus Ave, (646) 744-8605
  • Junzi Kitchen: 2896 Broadway, (917) 261-2497
  • Zhong Hua: 23 W 100th St, (212) 663-8888
  • Empire Fruits & Vegetables: 200 W 96th St, (212) 866-9377
  • Han’s Fruit & Vegetable Market: 2501 Broadway, (212) 666-7089
  • Associated Supermarket: 1315 W 100th St, (212) 531-4571
  • Felipe Grocery: 934 Columbus Ave
  • Freshy’s Deli & Grocery: 941 Columbus Ave, (212) 666-0109
  • KSY Mini Market: 996 Amsterdam Ave
  • Los Vecinos Meat Market & Supermarket: 987 Amsterdam Ave, (212) 316-1968
  • Milano Market: 2892 Broadway, (212) 665-9500
  • Central Markets: 300 W 110th St, (212) 932-1990
  • Garden of Eden Marketplace: 2780 Broadway, (212) 222-7300
  • H Mart: 2828 Broadway, (646) 952-0442
  • Trader Joe’s: 670 Columbus Ave, (212) 678-1680
  • 121 Lenox Gourmet Deli: 217 Malcolm X Blvd, (212) 222-3314
  • Adnader Inc: 218 St Nicholas Ave, (212) 866-1483
  • Alzyadi Deli: 2175 Seventh Ave
  • Anan Gourmet Deli: 2391 Frederick Douglass Blvd, (646) 454-1394
  • Apollo Deli & Fruit: 2350 8th Ave, (212) 864-7770
  • Bike Shop Cafe: 242 Lenox Ave
  • Cibao Food Center: 2059 7th Ave, (646) 791-5635
  • Dollar Tree: 280 St Nicholas Ave
  • Family Community Deli: 41 St Nicholas Terrace, (212) 865-5900
  • J & F Gourmet Deli: 2290 Frederick Douglas Blvd, (212) 222-3149
  • Jah Seal Mini Mart: 2041 7th Ave, (212) 865-7990
  • Keur Maty: 2251 7th Ave, South Store, (212) 926-6600
  • Leonel Mini Market: 273 W 131st St, (212) 690-6146
  • Lighthouse Fish Market: 2451 8th Ave, (212) 203-2241
  • Malcolm Food Market: 393 Lenox Ave Store #6
  • Manhattan Ave Food Mart: 507 Manhattan Ave, (212) 663-2263
  • Omega Gourmet Deli: 172 West 124th Street, (212) 316-3354
  • Rite Aid Pharmacy: 35-45 W 125th St, (212) 828-1772
  • Sarh Deli Grocery: 201 W 131st St, (212) 368-3100
  • St Nicholas Express Deli: 25 St Nicholas Terrace, (212) 865-2500
  • Watkins Health Foods: 46 W 125th St, (212) 831-2955
  • Yummy Foods Deli: 2445 Frederick Douglas Blvd
  • ABC Mart: 3505 Broadway, (646) 912-9874
  • 3660 Deli Grocery Inc: 3660 Broadway, New York
  • Broadway Finest Deli: 3620 Broadway, (212) 281-6567
  • Golden Deli: 3377 Broadway, (212) 491-1733
    • SNAP/WIC: Yes
  • K & N Deli Grocery Corp: 701 St Nicholas Ave, (212) 690-6060
    • SNAP/WIC: Yes
  • Luna Deli: 3494 Broadway, (212) 543-1111
    • SNAP/WIC: Yes
  • N&W Deli Grocery: 1800 Amsterdam Ave, (212) 234-5552
  • New Deli: 3660 Broadway, (917) 262-0764
  • 99 Cents Broadway:3351 Broadway, (646) 351-6282
  • Bono Trattoria:3658 Broadway, (646) 682-9249
  • Broadway Wholesome Food & Beer Garden: 3578 Broadway, (212) 368-2222
  • Chinese Food: 3371 Broadway, (301) 500-7163
  • El Nuevo Amanecer: 3660 Broadway, (646) 693-4147
  • Harlem Public: 3612 Broadway
  • Oso: 1618 Amsterdam Ave, (646) 858-3139
  • Tacos Azteca Food Truck: 3568 Broadway, (917) 891-4480
  • Taqueria San Pedro: 3662 Broadway, (212) 491-2644
  • Tsion Cafe: 763 St Nicholas Ave, (212) 234-2070
  • “Pelaez” Fruits & Vegetables: 3557 Broadway,(347) 805-3762
  • Daily Grocery: 132 Hamilton Pl, (212) 368-1575
  • 4 Brothers Food Market And Deli: 1712 Amsterdam Ave, (212) 234-5547
  • Amsterdam Mini Market: 1836 Amsterdam Ave, (212) 368-0800
  • Bus Stop Diner: 3341 Broadway, (212) 690-2150
  • Caridad: 3533 Broadway, (212) 862-4053
  • Super Value Meat Market: 3461 Broadway, (212) 926-0666
  • Foodtown of St. Nicholas Ave: 756 St Nicholas Ave, (212) 368-6464


Support for Workers


“Help Now NYC” Website

Due to the unprecedented impact of COVID-19 on New York City's workforce, the City of New York has developed a list of resources for those who may be unemployed due to COVID-19 or are seeking additional assistance.

The list will be updated frequently. For more information on the City's response to COVID-19, please visit or call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115). You can also text "COVID" to 692-692 for updates and information, or text "COVIDESP" to 692-692 for updates in Spanish.

Virtual Workforce1 Career Center System

Through its Virtual Workforce1 Career Center system, NYC Small Business Services can connect you via web or phone to professionals who can help you identify jobs that are a fit for your experience and skills, prepare for interviews and access free training.

NYS Unemployment Insurance

  • Frequently Asked Questions about Unemployment Insurance During the Coronavirus Emergency
  • New York State is waiving the 7-day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. 
  • The Federal Government Families First Coronavirus Response Act expands unemployment benefits and coverage. 
  • If you suffered any form of unemployment during the outbreak you might be eligible to receive benefits.
  • The best way to apply is on NYS DOL website. Go here
  • You can also call 1-888-469-7365. If you are filing a new unemployment insurance claim, the day you should file is based on the first letter of your last name. A - F file on Monday | G - N file on Tuesday | O - Z file on Wednesday. Missed your day? File on Thurs-Fri-Sat.
  • If you are already receiving unemployment benefits or have a claim pending please do not call. Your unemployment benefits will be updated to reflect the expansion. 

What You Need to Know and Do About the CARES Act

The federal CARES Act was signed into law on March 27, 2020. The Act provides enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) for New Yorkers. For more info click HERE.

NYS Emergency COVID-19 Paid Sick Leave

In response to the outbreak of novel coronavirus (COVID-19)  New York State has guaranteed workers job protection and financial compensation in the event they, or their minor dependent child, are subject to an order of mandatory or precautionary quarantine or isolation issued by New York. 

New York workers are able to take advantage of these added benefits now and can visit this website to learn more & apply for the program. NYS is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines.

NYS Paid Family Leave

In response to the outbreak of novel coronavirus (COVID-19) in New York State, Governor Andrew M. Cuomo has guaranteed workers job protection and financial compensation in the event they, or their minor dependent child, are subject to a mandatory or precautionary order of quarantine or isolation issued by the state of New York, the Department of Health, the local board of health, or any government entity duly authorized to issue such order due to COVID-19. 

Pandemic Unemployment Insurance

Pandemic Unemployment Assistance (PUA) provides payment to workers not traditionally eligible for unemployment benefits (self-employed, independent contractors, workers with limited work history, and others) who are unable to work as a direct result of the coronavirus public health emergency. For more information click HERE.

Application for the Suspension of NYS Debt Collection 

The New York Attorney General has announced an application process for persons or businesses that owe non-medical and non-student debts to the State of New York.

The Restaurant Workers' Community Foundation

This advocacy and action nonprofit created by and for restaurant workers has compiled information and links to resources that will help restaurants and workers deal most effectively with the COVID-19 Emergency.

RAISE: Undocu Workers Fund

This fund will support undocumented workers in the service industry who will not have the privilege to apply for unemployment benefits during the COVID-19 health crisis and mandated lockdowns. The fund will be distributed to undocumented folks working at restaurants in Manhattan and Brooklyn. Click here for more information.

Support for Seniors


Seniors are extremely susceptible to COVID-19. To keep our seniors safe and healthy during the outbreak, it is vital that anyone over the age of 70 or who have a preexisting health condition stay at home. The rest of us can help make that possible: If you yourself are healthy, offer to run an errand for a vulnerable neighbor so they don't have to leave the house.

Mental Health Resources for Elderly New Yorkers 

NYC is connecting those who are feeling isolated with friendly volunteers to talk with over the phone. Call 212-AGING-NYC (212-244-6469) and ask about the Friendly Visiting Program.

Senior Food Resources

Senior centers are closed throughout NYC but are still offering certain services.

Starting March 30, all Department For The Aging (DFTA) funded Senior Centers transitioned away from grab-and-go and are now providing meals through a centralized Meal Delivery program

Seniors WHO ARE ALREADY REGISTERED WITH A SENIOR CENTER will receive a 5 meal package once per week and will be notified of their delivery via phone call.

Seniors (homebound or not) can email [email protected] or call Aging Connect at 212-Aging-NYC (212-244-6469) or 311 to set up directly delivered meals.

Homebound seniors can also sign up for home-delivered meals by clicking on the name of a District 7 DFTA-funded case management agency below and calling the listed phone number.

Charles Walburg Home Delivered Meals
163 West 125th Street
(212) -222-2552

Citymeals Emergency Meals And Friendly Visits
355 Lexington Ave
(212) -687-1234

Citymeals Weekend Meals
355 Lexington Ave
(212) -687-1234

Special Supermarket Shopping Hours for Seniors Only in District 7

  • Big Lots
    • The first shopping hour is reserved for senior citizens and at-risk individuals.
    • See Store Finder Here for the nearest Big Lots
  •  Costco
    • 8 am to 9 am on Tuesday and Thursday for members 60 and older
    • See Store Finder Here for the nearest Costco
  •  Dollar General
    • Stores open 1 hour early for seniors only.
    • See Store Finder Here for the nearest Dollar General
  • Fairway Market
    • 8 a.m. to 9 a.m. open to those 65 and older, those with increased susceptibility to serious illness, and expecting mothers
    • See Store Finder Here for nearest Fairway Market
  • Stop and Shop
    • 6:00 am – 7:30 am is reserved for senior customers.
    • See Store Finder Here for the nearest Stop and Shop
  • Target
    • First shopping hour on Wednesday morning is reserved for seniors and those with underlying health conditions.
    • See Store Finder Here for the nearest Target
  • Trader Joe’s
    • 9 am to 10 am, a special line for senior customers outside the store to ensure expedited service.
    • See Store Finder Here for the nearest Trader Joe’s
  • Whole Foods
    • Stores open 1 hour early for seniors only
    • See Store Finder Here for special senior hours at your closest Whole Foods

Service Program for Older People

Service Program for Older People (SPOP) is dedicated to enhancing the quality of life of older adults. They are providing behavioral health care for older adults via approved tele-health connection during the COVID-19 outbreak including psychotherapeutic and psychiatric services for adults age 55 and older, rehabilitation support for adults with serious mental illness (age 55 and older) and peer-led bereavement support groups for adults of all ages for a modest fee. For more information, call 212-787-7120 x514 or visit

Ready New York Emergency Plan

All Seniors are encouraged to create a Ready New York: Emergency Plan. This workbook is designed to assist New Yorkers with disabilities or access and functional needs to create an emergency plan. My Emergency Plan walks users through establishing a support network, capturing important health information, planning for evacuation, and gathering emergency supplies. 

Seniors should consider the following recommendations to ensure your plan best meets your needs:

  • Create an emergency support network: You don't want to go through an emergency alone. Ask at least two people to be in your network — family members, friends, neighbors, caregivers, coworkers, or members of community groups. 
  • If you receive home-based care (e.g., home care attendant, home health aide, visiting nurse service), include caregivers in developing your plan and familiarize yourself with your home care agency's emergency plan.
  • If you rely on home-delivered meals, always stock nonperishable food at home in case meal deliveries are suspended during an emergency.
  • If you take medication, make a list of the medications you take, why you take them, and their dosages. Get prescription preparedness tips from the NYC Department of Health & Mental Hygiene
  • If you receive dialysis or other medical treatments, find out your provider's emergency plan, including where your back-up site is located.

Resources for Children and Students


The health and safety of our children continue to be a major priority in the wake of the evolving situation around COVID-19. All New York City’s schools will be closed at least through April 20th--and possibly through the end of the school year. Students will not report to school buildings for instruction during this time. Please check the DOE Coronavirus web page regularly for the latest updates.

Remote Learning

Remote learning is in effect for grades K-12. To help students stay connected. It is critical that all parents sign up for a New York City schools account for their children to access these remote learning programs. You can sign up for your account HERE.

If you would like to request a device for an NYC student in your family, please fill out the request form HERE. 

The DOE will use the contact information you provide to get in touch with you to discuss when and where you can pick up a device. Priority will be given to students most in need.

Regional Enrichment Centers

Beginning Monday, March 23, Regional Enrichment Centers are opening across every borough, with at least two sites in every school district.

Staffed by DOE employees and community-based organization partners, the centers will provide children of low-income families and of our first responders, health care providers, transit workers, and other key personnel with three daily hot meals, remote learning time with their teachers, activities like art, music, and physical education, and social and emotional support.

For more information or to enroll your child at a center please follow this link.

Grab-and-Go Meals

The New York City Department of Education is committed to making three free meals available daily for all NYC children.Three meals a day, including breakfast, will be available to all NYC children and will be distributed at more than 400 sites across the city. Please visit this link to find a pick-up location nearest you

"Learn at Home" Resources

The Department of Education is providing supplementary learning resources to students and parents for use during the school closure. To help students engage in educational material, DOE has shared resources for students in all grades, from Early Learn through elementary and middle school, and for high school. These materials should not replace “remote learning” plans, but during this unusual time, it is important that students supplement their course work 

The materials on the grade-specific pages include:

  • Guides and materials for instructional activities
  • Recommended educational television shows
  • Links to a variety of books, magazines, and websites on a wide range of topics that appeal to children at all ages


Medical, Mental Health and Addiction Resources


New Yorkers who have symptoms or questions about COVID-19 can call 1-844-NYC-4NYC. There, they will be connected with a medical provider from NYC Health and Hospitals.

NEW Special Health Insurance Enrollment Period

The New York State of Health, together with the New York State Department of Financial Services (DFS), has said that New York will make a Special Enrollment Period available to New Yorkers in which eligible individuals will be able to enroll in insurance coverage through the New York State of Health, New York's official health plan Marketplace, and directly through insurers.


Individuals who enroll in Qualified Health Plans through the NY State of Health or directly through insurers between March 16 and April 15, 2020, will have coverage effective starting April 1, 2020. Individuals who are eligible for other NY State of Health programs – Medicaid, Essential Plan, and Child Health Plus – can enroll year-round. Please apply at or by phone at 855-355-5777.

Mental Health Resources

The Coronavirus outbreak we are experiencing can make us feel overwhelmed, sad, anxious and afraid. If you need help coping, call 888-NYC-WELL or Text “WELL” to 65173 to reach a confidential 24/7 helpline, staffed by trained counselors. You can also contact them online at

A new guide from ThriveNYC includes information on how City agencies are modifying mental health services during the COVID-19 crisis and identifies resources for all New Yorkers as well as services tailored to the needs of aging New Yorkers, veterans, students, and young people, and people harmed by violence, crime or abuse.

New Yorkers can also  call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling

Addiction Services

For those in need of support groups for addiction, resources are still out there during this period. Please call (212) 647-1680 9 a.m. to 2 a.m to speak to an addiction specialist or visit for a list of AA conference call meetings, Zoom video groups, and Google Hangouts.

Mental Health Care for Frontline COVID Workers

The NYC COVID Worker Care Network is a self-organizing mutual aid network of more than 2000 mental health workers, spiritual care providers, circle-keepers, and community builders supporting frontline COVID workers during this evolving crisis. 

 Any person working to support the fight against COVID-19 in New York is eligible to receive support - sign-up through our website by clicking here. Follow the Network at for updates, and reach out to [email protected] with any questions.


Support for Small Businesses


The City's Dept of Small Business Services has set up a website with important information about financial assistance for businesses impacted by COVID-19 and how to help you and your business stay safe and prevent the spread of germs. Visit the website HERE.

The City's Dept of Small Business Services has set up a website with important information about financial assistance for businesses impacted by COVID-19 and how to help you and your business stay safe and prevent the spread of germs. Visit the website HERE.

***NYCEDC is seeking businesses with the ability to quickly source and/or make needed medical supplies (e.g. face shields, gowns, ventilators, masks, and other products as needed) to support the City’s COVID-19 response. Learn more and complete the info form here.***

New York City Business Continuity Loan Fund

The City will provide relief for small businesses seeing a reduction in revenue because of COVID-19. Businesses with fewer than 100 employees who have seen sales decreases of 25% or more will be eligible for zero-interest loans of up to $75,000 to help mitigate losses in profit. Please visit the NYC SBS website for more information HERE.

CDC Business Pandemic Planning Checklist

In NYC, businesses will play a key role in protecting employees’ health and safety as well as limiting the negative impact to the economy and society. Planning is critical. 

To assist you in your efforts, the Department of Health and Human Services (HHS) and the Centers for Disease Control and Prevention (CDC) have developed the following checklist for large businesses

It identifies important, specific activities large businesses can do now to prepare, many of which will also help you in other emergencies. Further information can be found at and

New York City Employee Retention Grant Program

The City is also offering small businesses with fewer than 5 employees a grant to cover 40% of payroll costs for two months to help retain employees. Eligible owners who would like to learn more about these programs or fill out an application here.

US Small Business Administration Economic Injury Disaster Loan Program

The NYS SBA offers disaster assistance in the form of low-interest loans to businesses, renters, and homeowners located in regions affected by declared disasters. Businesses in NYS are eligible to up to 3.750% interest emergency loans of up to $2 million. Apply HERE

Renaissance Economic Development Corporation- "Emergency Small Business Relief Loan Fund"

Renaissance has created an Emergency Small Business Relief Loan Fund to help businesses struggling to survive during the COVID-19 crisis. If you are interested in a loan, please fill out this interest form.  Once your interest form has been reviewed, they will contact you to explain the next steps in the application process.


The relief package developed to respond to the economic calamity created by the COVID-19 pandemic promises to deliver $2 trillion in federal funds. When implemented, it will include $377 billion for small businesses, including loans to small businesses, which offer loan forgiveness for funds spent on payroll, rent, mortgage interest, and utilities. Learn more about the SBA loans and programs HERE.

IRS Tax Relief of Paid-Sick Leave

The IRS is offering two refundable payroll tax credits; fully reimbursable dollar-for-dollar, for the cost of providing Coronavirus-related leave to employees of US-based businesses with less than 500 employees. Learn more HERE.

90-Day Commercial Eviction Moratorium

Governor Cuomo signed an executive order for NYS placing a 90-day moratorium on all commercial eviction. 


Housing Resources


The City is here to help you maintain stable housing. If you have questions related to paying rent during quarantine or hospitalization due to COVID-19, you can contact the Mayor’s Office to Protect Tenants by filling out the Contact Us form. This page will be continually updated. 

90-Day Eviction Moratorium

On March 20, Governor Andrew Cuomo announced a 90-day moratorium on evictions for all residential tenants, meaning no one can be evicted in New York state until at least June 20th. You can read for the latest on what this means for renters.

Legal Assistance for Tenants

Right to Counsel NYC Coalition has created an FAQ regarding the moratorium on evictions.

If you find yourself in a situation with your landlord or need clarification on a housing matter, these legal providers are available to assist remotely. 

Legal Aid Society
(212) 577-3300

Legal Services NYC
(917) 661-4500

P.A.’L.A.N.T.E. Harlem
(212) 491-2541

Northern Manhattan Improvement Corporation
(212) 822-8300

NYC Bar Association Hotline
(212) 382-6696

Goddard Riverside Law Project
(212) 799-9638

Housing Conservation Coordinators
(212) 541-5996

Information for NYCHA Tenants

'The NYCHA Journal' includes information about how NYCHA is responding to the COVID-19 crisis, including steps NYCHA has taken to help alleviate financial hardships that tenants may face during this emergency. 

NYCHA residents who experience a loss of income may qualify for a rent reduction. Households that have experienced a complete income loss may qualify for the Zero Income Policy.

Housing Court Tenant Hotline
The NYC Housing Court Answers Hotline can assist with questions regarding Housing Court and housing law, rent arrears assistance, and homeless prevention guidance. They also provide assistance and information to NYCHA tenants. 

Please be advised that Housing Court Answers has a hotline currently open Monday through Friday from 9:00 am to 5:00 pm at (212) 962-4795. They have access to language interpreters as well. 

ACCESS HRA for Rental and Utility Assistance

Individuals seeking emergency Cash Assistance to cover rent or utility arrears can visit any one of HRA’s Job Centers to apply for these benefits also known as "one-shot deals". Additionally, individuals with an active Cash Assistance case can also visit to apply for a one shot deal online. Eligibility will be determined based on factors including available income and resources. Call 311 to find your local Job Center.

PAUSE on Non-Essential Construction

A reminder that Governor Cuomo’s PAUSE late last month included a halt on all non-essential construction. Essential construction employees include skilled trades such as electricians and plumbers, and work such as infrastructure or emergency repair and safety purposes.  

Help for the Homeless

Shelters & Transitional Housing 

Below is a list of shelters, transitional housing, and services for homeless people in our area.  You can find shelter in NYC through the Coalition for the Homeless, Project STAY and ShelterList. Call the Department of Homeless Services (DHS) 24-hour hotline for additional direction: (212)-361-0584, or the Prevention Assistance and Temporary Housing (PATH) office, also 24/7 at 917-521-3900.

Wilson Major Morris Community Center
448 W 152nd Street
(212) 234-4661
Provides housing assistance to those in need, additionally operates a food pantry and senior center. 

Lutheran Social Services of New York
475 Riverside Drive, 10115
(212) 870-1100
Provides housing assistance, meals, and care coordination for various social services. 

Create Young Adult Residences 
133-135 W. 128th Street 
Phone: (212) 662-2000
Provides housing for youth as well as individuals with substance use disorder and mental health illness. 

Kelly Transitional Living Community
312 W. 127th Street 
Phone: (212)665-1678
Referrals to the shelter must come through contracted outreach teams such as Goddard, CUCS, Breaking Ground and BRC.

West Side Federation For Sr. & Supportive Housing
109 W. 129th Street
Phone: (212) 348-8513
Room and board for the homeless; admission occurs only through third party outreach teams. 

Goddard Riverside Law Project
51 West 109th St 10025
(212) 799-9638
Provides housing for homeless adults and individuals with mental illness. Most tenants are referred.

Trinity Lutheran Church 
164 W 100th St, 10025
(212) 222-7045
Transitional shelter for LGBTQ youth (ages 17-24)

Samaritan Daytop Village – Veritas House 
68 W 106th St, 10025
(646) 790-7364
Supportive housing for individuals in outpatient substance use treatment.

Addiction Institute Of New York 
206 W 102 Street, 10025
(212) 678-6317
Halfway house for clients of Mt. Sinai’s Addiction Institute.

The West Side Commons – Strycker’s Bay Neighborhood Council (SBNC) 
696 Amsterdam Ave, 10025
(212) 874-7272
Provides counseling and services around housing for low and moderate-income families.

Goddard Riverside Outreach 
965 Columbus Avenue, 10025
(212) 222-5490
The homeless outreach program connects individuals with services and coordinates care.

Emergency Shelters Still Open

Safe Horizon Emergency shelter: All Domestic Violence Shelters are operating. Please call the Domestic Violence Hotline: 1- 800-621-HOPE (4673). All Streetwork Project locations for homeless young people are operating, call 800-708-6600.

Rental Assistance

Rental assistance programs help New Yorkers experiencing homelessness move out of the shelter and into stable housing by providing monthly rent supplements. 

The Department of Social Services (DSS), which includes both the Department of Homeless Services (DHS) and the Human Resources Administration (HRA), can help you connect to rental assistance programs like CityFHEPS, and many other programs available through the State and Federal Government. Click here to learn more or to request rental assistance.

Resources for Immigrants and Undocumented Individuals & Families


Medical Care for Immigrants

NYC will provide medical care no matter what your immigration status is and whether you can pay for it or not. If you need help finding a doctor or getting medical care, call 311.

Seeking or using healthcare services related to COVID-19 will NOT impact your ability to apply for a green card or citizenship. The Public Charge rule does NOT consider the use of COVID-19 related health care services, even if the services are Medicaid-funded. 

New Yorkers who have concerns or questions about public benefits and immigration can call the ActionNYC hotline at 1-800-354-0365, or 311 and say ‘ActionNYC,’ Monday to Friday from 9:00 am to 6:00 pm for free, safe immigration legal help.

District 7 Services for Immigrants and Undocumented Individuals/Families 

  • Lutheran Social Services of New York:
    • Main Office 475 Riverside Drive,10115
      • (212) 870-1100
      • Immigration hotline: (212) 870-1179, calls answered Monday-Friday 3:30-4:30 pm. Otherwise please leave a message.
      • Provides emergency shelter and legal representation to immigrants.

New York Immigration Coalition (NYIC) Information and Resources on COVID-19

New Yorkers looking for up-to-date information about how COVID-19 affects NYC residents can find comprehensive information, including information on health, education, immigration, legal and social services, and civic engagement at this link. One-pagers and community toolkits are also available in additional languages.

Make the Road NY Resources

Make the Road compiled resources for New Yorkers including paid sick leave options, know your rights materials, the moratorium on evictions, and immigration updates. 

Food Assistance for Immigrants & Uncoumented Individuals

While many food pantries and soup kitchens require ID under normal circumstances (COVID-19 may affect), some organizations are making exceptions for the state of emergency and extending their services to everyone in need, regardless of documentation. 

Please call or email before visiting for updates about their services.

The following resources offer services for which ID/official residence is never required:

Catholic Charities Archdiocese of New York
Languages: English, Spanish
1011 First Avenue, 11th Floor, New York, NY 10022
Phone: (888) 744-7900
Provides services for children, the homeless and hungry, families, individuals with disabilities, and assist with crisis resolution and immigrant and refugee integration through legal counseling, English and civics classes, and work authorization.

Damayan Migrant Workers Association
Languages: English, Tagalog
406 West 40th St. 3rd Floor, New York, NY 10018
Phone: (212) 564-6057
Helps labor trafficking survivors develop escape plans, secure emergency housing and financial assistance, access social and legal services, find employment, and facilitate family reunifications. It also engages in community and organizing for fair labor standards and labor trafficking.

Queer Detainee Empowerment Project
Languages for Immigrants and Undocumented Individuals & Families: English, French, Polish, Spanish 505 8th Ave. #1212, New York, NY 10018
Phone: (347) 645-9339
Assists LGBTQIA GNC & TS individuals coming out of immigration detention in securing social support and services.

Refugee Services

Refugee Services (RS) within the Office of Temporary and Disability Assistance is the single state agency responsible for the implementation of services to refugees.
Find a program for refugees here.
Contact RS for information about services at (518) 402-3096.

Immigrant Rights and Services: Public Benefits Available to Immigrants

Many important services and benefits are available to all people, regardless of immigration status.  Some of these services are for emergency needs. The services listed HERE are available to all people, including undocumented immigrants.


 Websites for Additional Information


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